Promotional staffing & talent agency · Woman-owned since 2005
The moment they decide to try it. Be there.

Promotional models, product demonstrators, and sampling staff — locally sourced, trained on your brand and product, and ready to turn attention into trial. (Almost) instant quotes.

Call (888) 702-7986
20+
Years in business
2,000+
Events staffed
5.0
Rating on Google
TSM promotional models in pink
Talent that has represented OmegaMarvelKellogg'sFerrariTimberlandPez

Promotional Models

Promotional models are trained brand representatives who engage consumers at activations, retail events, and sampling programs — demonstrating products, distributing samples, collecting opt-in data, and turning attention into trial. A promotional staffing agency recruits, vets, briefs, and manages that talent, so brands get professional, on-message coverage in every market without hiring or training their own field team. TSM Agency is a national, woman-owned promotional staffing agency founded in 2005 that sources promotional models locally in 25+ U.S. markets, trains them on your product before the event, and runs every booking through a dedicated account executive.

Why experiences win

A demo teaches what an ad can't.

65% of consumers say live demos explained a product better than any ad — and 67% have bought directly because of a brand experience.

Sources — EventTrack; Retail TouchPoints, 2025
0%
say demos explained it best
0%
bought from a brand experience
What we staff

Promotional roles we staff

One demonstrator in a single store or a full street team on a national tour — your account executive scopes and staffs it, with one point of contact across every city.

01

Promotional Models

Engaging, on-brand talent for launches, activations, and retail events who make your product approachable.

02

Product Demonstrators

Gather a crowd, run a live demo, and convert interest to purchase — trade shows, retail demos, and Costco-style sampling.

03

Sampling Staff

Distribute product, capture reactions, and drive trial at stores, festivals, and street-level activations.

04

Street Teams

Coordinated crews that build hand-to-hand awareness, drive foot traffic, and create social moments in-market.

05

Spokesmodels

Polished, rehearsed brand representatives for launches, press moments, and on-camera delivery.

06

In-Store & Field Marketing

Representatives placed in retail and field environments to lift sell-through and report back from the floor.

On the day

What your promotional models do for you

Trained to turn a sample into a sale — and an interaction into data you keep.

Engage consumers

Start conversations and create an approachable, on-brand presence.

Sample & demo

Put product in people's hands, run demos, and drive trial.

Educate

Explain benefits and answer real questions from your brief.

Capture data

Collect opt-ins, emails, and feedback by tablet or form.

Create content

Generate photo-ready, shareable social moments.

Report from the field

Feedback and insight on how consumers react.

Word of mouth

One sample reaches more than one person.

Between 50% and 80% of category word-of-mouth comes from a consumer's direct experience with the product. Sampling starts the conversation that reaches everyone they tell.

Source — industry research, 2025
50–80%
of category word-of-mouth starts with direct experience
Why hire

Why hire promotional models

A product people can try is a product people buy — but only if someone's there to put it in their hands and explain why it matters. Promotional models are how your brand shows up in the real world and turns attention into trial.

Handle high volume. Staff who keep up with crowds your field team can't cover alone.
Lift trial and sales. Direct, immediate product trial at the point of decision.
Educate in crowded markets. Cut through with real conversations, not just signage.
Capture first-party data. Opt-ins and feedback you own and can act on.
Local talent everywhere. Coverage in every market on the route, no travel cost.
Free your team. Your people focus on conversions and deeper relationships.

The outcome: more trials, more opt-ins, and word-of-mouth that keeps working after the activation ends.

Where we work

Where promotional models drive results

Retail & grocery

In-store demos and sampling that move product off the shelf.

CPG, food & beverage

Sampling programs and tastings that build trial and repeat purchase.

Product launches

Promotional models and spokesmodels who make a debut feel like an event.

Festivals & mobile tours

Sampling crews and street teams who own a footprint — in one market or every market on the route.

The difference

Talent trained on your brand — before the activation starts

Every booking includes a brand brief built for your campaign: an intelligence report on your company, your products, your key talking points, and the consumer you're trying to reach. Our talent studies it before the event, so they demo and sample with the fluency of your own team — and represent your brand exactly the way you would.

Your company & products

History, positioning, and the product detail talent needs to answer with confidence.

Key talking points

The messages you want every visitor to hear — delivered on-brand, every time.

Why the show matters

An intelligence read on the event and your buyers, so talent engages the right prospects.

Why TSM

Curated for your campaign — not broadcast to a database

Proven with brands you know. Talent that has represented Omega, Marvel, Kellogg's, Ferrari, and Timberland.
Locally sourced in every market. No flights, hotels, or per diems on your invoice — and talent who know the venue.
Vetted and fully covered. Professionally managed contractors backed by $1M per-occurrence / $2M aggregate coverage.
Curated, not broadcast. You review and approve every profile before anything is confirmed.
2,000+ talent network, 25+ markets. Reach to staff a single role or a national program at one standard.
Woman-owned since 2005. Co-founded by Caryn Hanna, a former professional model. 5.0 on Google. MPI member.
How it works

Three steps to a booked team

From first inquiry to wrap, you have one accountable team. Here's how it goes.

01
Step 01

Submit your event details

Event, dates, venue, daily hours, roles, and attire — at tsmagency.com or by calling (888) 702-7986.

02
Step 02

Select your team from our recommendations

A clear estimate, plus a curated short list of talent profiles — photos and experience. We recommend; you choose who represents your brand.

03
Step 03

We handle the rest

The brief, uniform coordination, on-site check-in, and quality assurance — so your team can focus on closing deals.

Related

Where this fits in your staffing

Promotional talent works alongside the rest of your activation. Related: event staffing, trade show models, and brand ambassadors. Explore the markets we serve.

Markets we serve

Local rosters in every major market

★★★★★
"Our models were well prepared, dressed professionally, and kept up amazing energy every day of the show. Professional models were far better at generating leads for us."
Mason Painter · Client
Why brands trust us

Why brands trust TSM Agency

Woman-Owned

A woman-owned talent agency co-founded by Caryn Hanna, a former professional model.

Founded 2005

More than 20 years of trade show and event staffing experience.

0

Events Staffed

More than 2,000 trade shows, conventions, and promotional events staffed across the United States.

0

Talent Network

Over 2,000 experienced trade show models, brand ambassadors, and promotional staff across 25+ U.S. cities.

0.0

Rated on Google

Rated 5.0 stars on Google Reviews based on verified client feedback.

MPI Member

A member of Meeting Professionals International (MPI), the largest global community of meeting and event professionals.

$1 Million Insurance Coverage

Fully insured with $1M per occurrence and $2M aggregate general liability. Certificates of insurance available on request.

0

City Markets

Local talent in every major U.S. convention city, eliminating travel expenses, with staff who know the venue.

Why TSM is different

AI does the homework. A human makes the call.

Most staffing agencies email you a roster and hope. TSM runs one connected system where AI is the backbone that makes our people better — it does the research and the legwork so our account executives and our talent show up sharper and better prepared than anyone else on the floor. People still make every call that matters.

Compile
Quote
Curate
Brief
Remind
Perform
Review
AI compiles · you confirm

Smart Quote

Describe your event once and our AI compiles everything into one place — venue, dates, booth size, roles, and the intelligence around your show. Your dedicated account executive uses it to build an accurate quote fast and to start lining up the right talent for your booth.

Venue & hall Dates & booth size Roles & show intel
Start a Smart Quote →
Human-led

You choose from a vetted short list — not a directory

The talent you see has been interviewed and matched to your brand and event by your account executive — chosen for your booth, never a roster dump or whoever happened to be free.

Standard

Trained talent, required reading

Every TSM contractor agrees to published talent guidelines and a code of conduct before they represent you — professionalism, punctuality (on-site 15 minutes early), brand alignment, floor conduct. Training is the standard, not an upsell.

AI-assisted

The Client-Intelligence Brief

Before the show, our AI assembles each model a brief on your brand, products, talking points and audience. They study it in the portal — so the person at your booth sounds like they work for you, not a temp who showed up that morning.

Built with you

A real event brief for you, too

You get your own brief to review and shape — talking points, products, dress code, goals. A sharp brief turns a staffed booth into a selling booth, and we build it with you.

Automated

Proactive communication that prevents no-shows

Multiple automatic touchpoints in the run-up to your event, plus a firm confirmation before doors open, keep your team locked in and protect a replacement window if anything changes. Your booth is covered, not crossed-fingers.

AI + Human

Two-way reviews after every event

Clients rate talent and talent leave feedback; strong reviews raise a model’s priority for future bookings. The people you’re offered have continuously earned their place.

Compile, quote, curate, brief, remind, perform, review — one connected system, run by people. That’s why a TSM booth runs sharper than a booth that’s merely staffed.

The real math

Sending your own team costs more than you think.

You're paying their salary that week either way. Add up everything else and booking TSM is usually the cheaper way to staff a booth — and the better one.

Sending your own staff

Airfare, airport transfers, hotels and per diem — for every person you send.

A full week of their loaded salary, which you're paying whether they're working the booth or at their desk.

The work they're not getting done back home while they're on the floor.

The hours someone burns booking travel, building the schedule, and managing the team on-site.

And they still aren't event pros — qualifying booth traffic isn't their day job.

Booking TSM
Recommended

A day rate — and because talent is local in 25+ U.S. cities, often no travel at all.

Vetted professionals who staff booths for a living, briefed on your brand before the doors open.

One dedicated account executive scopes the team and runs it on-site.

Your core team stays at their desks doing the work only they can do.

Coverage from open through show close — never an early walk-off.

Same booth. Lower true cost. Sharper people out front.
Get a free quote →
FAQ

Promotional staffing FAQs

Fast. During business hours, most quotes come back within a couple of hours. With our new AI-assisted quoting system, a quote can land within minutes when your event details are complete and approved.

Promotional models represent a brand at events, retail locations, and activations — demonstrating products, distributing samples, collecting consumer data, creating social content, and driving trial and sales. TSM trains each model on the brand and product beforehand.

Promotional models focus on product-level activation — demos, sampling, launches, retail. Brand ambassadors carry a brand's identity across longer experiential campaigns. TSM staffs both and helps you scope which fits.

Yes. TSM runs multi-market promotional, sampling, and mobile-tour programs with local talent in each city and one account executive coordinating the route.

Yes. TSM staffs product demonstrators experienced with retail demos and warehouse-club sampling who gather crowds and convert demos to purchase.

Most roles fall in the $50–$85/hour range depending on role, market, and program length, with better rates on multi-day bookings. TSM provides a custom quote with no travel costs because staff are local.

Yes — Spanish, Mandarin, French, Portuguese, and others, subject to market availability.

In 25+ U.S. markets, with local rosters nationwide for multi-market programs.

Caryn Hanna, Owner of TSM Agency
Caryn Hanna
Owner
A note from our owner

Let's make your next event unforgettable.

A note from our owner Caryn Hanna

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