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Event staffing · New York · NRF Retail's Big Show 2027

NRF puts 45,000 retail decision-makers in the Javits Center — make sure they stop at your stand.

Trade show models, promotional models, brand ambassadors, and lead-retrieval talent for NRF Retail's Big Show 2027 — locally sourced in New York, trained before the doors open, and managed on-site. (Almost) instant quotes.

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TSM Agency event staff at NRF Retail's Big Show
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NRF Retail's Big Show staffing

NRF Retail's Big Show is the retail industry's flagship event, hosted by the National Retail Federation each January at the Jacob K. Javits Convention Center and known as the place the sector comes to see the technology and trends shaping the year ahead. The 2027 edition runs January 10–12 and draws more than 45,000 retail professionals — CEOs, CIOs, CMOs, merchandising, store-operations, e-commerce, and supply-chain leaders from over 100 countries — plus the 1,000-plus technology vendors and startups selling to them. NRF Retail's Big Show staffing keeps demonstrators, lead-capture staff, and on-message brand reps engaging senior buyers across three intense days. TSM Agency is a woman-owned, MPI-member talent agency founded in 2005 that has staffed 2,000+ events; we field that team in New York, trained on your platform before the Expo opens.

Event details

NRF Retail's Big Show 2027 at a glance

Dates
January 10–12, 2027
Days
Sunday–Tuesday
Venue
Jacob K. Javits Convention Center
Address
429 11th Ave, New York, NY, 10001
Event type
Retail-industry conference & technology expo
Scale
45 · 1
Official site
nrfbigshow.nrf.com
Why it matters

What NRF Retail's Big Show asks of an exhibitor

The Big Show is a buyer-dense floor: more than 45,000 retail professionals over three days, organized into Expo zones — the Innovators Showcase, Startup Hub, an AI Stage, and the Reverse Logistics Stage & Pavilion — that put exhibitors next to the executives shopping their category. The people walking past your stand are unusually senior: the CIOs, CMOs, and heads of stores and supply chain who actually sign for enterprise software, fixtures, and services. That is the challenge NRF creates: the conversations are high-value and the windows are short, so a thin booth means a director-level buyer drifts past while your sales engineer is mid-demo with someone else. The four roles below each cover a different part of that problem.

The scale of the floor

A NRF Retail's Big Show booth competes for the crowd on the floor.

The Big Show is a buyer-dense floor: more than 45,000 retail professionals over three days, organized into Expo zones — the Innovators Showcase, Startup Hub, an AI Stage, and the Reverse Logistics Stage & Pavilion — that put exhibitors next to the executives shopping their category. The people walking past your stand are unusually senior: the CIOs, CMOs, and heads of stores and supply chain who actually sign for enterprise software, fixtures, and services NRF Retail's Big Show draws 45.

Source — organizer figures
45
attendees at NRF Retail's Big Show
Front of the booth

Trade show models for NRF Retail's Big Show

NRF Retail's Big Show trade show models keep the front of your stand open to a senior, fast-moving crowd that your booked-solid sales team cannot greet alone. Our talent draws and qualifies the retail executives, merchandisers, and technology buyers flowing through the Expo, opens conversations, and routes serious prospects — the directors and VPs with budget — to your reps before they wander to the next AI demo. They present polished and professional, matched to a floor where the audience is C-suite and the dress code reads boardroom, not carnival. Sourced in New York, they save you the travel costs of flying a crew into Manhattan in January. The outcome: more of that 45,000-strong executive crowd actually stops, and your team's time goes to qualified buyers.

Traffic & attention

Promotional models for NRF Retail's Big Show

NRF Retail's Big Show promotional models pull attention to your space when you are competing with a floor full of AI reveals and platform launches for the same executive glance. Our talent drives traffic into your booth and turns passers-by — the merchandising, store-ops, and e-commerce leaders scouting solutions — into scanned, tagged leads: running demo stations, hosting in-booth sessions and prize draws, distributing materials, and holding professional energy through long conference days. Each rep is briefed on your platform and the one action you want every visitor to take, whether that is a demo booking or a qualified scan. The outcome is higher booth traffic from the surrounding aisles and more of it captured instead of walking by.

Brand & message

Brand ambassadors for NRF Retail's Big Show

NRF Retail's Big Show brand ambassadors represent your brand to a credentialed audience of retail decision-makers and technology buyers from more than 100 countries — and your presence at NRF runs beyond the booth, from press meetings to evening networking and the Big Concert. Our ambassadors are trained on your product, positioning, and talking points so they stay consistent wherever they appear: embodying the brand on the floor, guiding analysts and key accounts through demos, and driving traffic from high-flow zones like the AI Stage and Innovators Showcase back to your stand. For a platform launch or a category-defining announcement, they carry the story the way your own team would. The goal they serve is brand recall and accurate, on-message coverage across retail's most-watched week.

The operational team

Full booth staffing for NRF Retail's Big Show

NRF Retail's Big Show event staffing covers the roles that make an enterprise-grade booth work for a senior audience. As your staffing partner we field the whole team: product demonstrators who can walk a CIO through your platform accurately and repeatably; lead-retrieval specialists trained on Cvent, Compusystems, Validar, Klik, and Bartizan so every executive prospect is scanned and qualified in real time; presenters and hosts for in-booth theater and scheduled sessions; bilingual talent for NRF's 100-plus-country audience; and a team lead to run check-in, breaks, and performance across all three days. One dedicated account executive scopes the mix to your booth and goals and manages the team on-site at the Javits Center. The outcome: a professionally staffed booth open-to-close and a clean, complete lead list when the show ends.

A buying audience

They came to see new products.

92% of trade show attendees come specifically to see new products — primed to engage at your booth, if someone engages them first.

Source — CEIR
0%
come to see new products
Why TSM

Why exhibitors book TSM for NRF Retail's Big Show

Local talent. Crews sourced in New York — no airfare, hotels, or per-diems on your invoice.
Trained before the doors open. Every booking is briefed on your products, message, and the one action you want from each visitor.
One account executive. A single point of contact scopes the team, manages on-site, and owns the outcome.
Vetted & reliable. Woman-owned since 2005, rated 5.0 on Google, with talent that shows up and performs.

A booth that's professionally staffed open-to-close at NRF Retail's Big Show — and a clean lead list when the show ends.

Why brands trust us

Why brands trust TSM Agency

Woman-Owned

A woman-owned talent agency co-founded by Caryn Hanna, a former professional model.

Founded 2005

More than 20 years of trade show and event staffing experience.

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Events Staffed

More than 2,000 trade shows, conventions, and promotional events staffed across the United States.

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Talent Network

Over 2,000 experienced trade show models, brand ambassadors, and promotional staff across 25+ U.S. cities.

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Rated on Google

Rated 5.0 stars on Google Reviews based on verified client feedback.

MPI Member

A member of Meeting Professionals International (MPI), the largest global community of meeting and event professionals.

$1 Million Insurance Coverage

Fully insured with $1M per occurrence and $2M aggregate general liability. Certificates of insurance available on request.

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City Markets

Local talent in every major U.S. convention city, eliminating travel expenses, with staff who know the venue.

How it works

How it works

Three steps to a fully staffed NRF Retail's Big Show booth.

01
Step 01

Send your show & booth

Tell us your booth size, dates, and the roles you need. Most quotes come back fast.

02
Step 02

Choose your team

Select your talent from our curated recommendations — we recommend, you choose — and we brief them on your brand.

03
Step 03

We manage on-site

Your talent arrives show-ready and is managed on the floor, every day, through the close of the show.

FAQ

NRF Retail's Big Show staffing FAQs

Yes. We place NRF Retail's Big Show trade show models, promotional models, brand ambassadors, demonstrators, and lead-retrieval staff for exhibitors at the Javits Center, sourced in New York and briefed on your platform before the January 10 open. Share your booth size and goals and we scope the team.

Yes. Your NRF team is sourced in the New York market, so you skip the airfare, hotel blocks, and per-diems of flying a crew into Manhattan in January, and your talent already knows the Javits Center.

Yes. Our lead-retrieval specialists are trained on Cvent, Compusystems, Validar, Klik, and Bartizan, and our demonstrators are briefed on your platform and messaging so they can run accurate demos and qualify director- and VP-level buyers, then push clean data to your CRM.

Yes. NRF draws retail leaders from more than 100 countries, and we provide bilingual talent with verified fluency matched to the markets you most want to reach, confirmed during your pre-show briefing.

Talent typically runs $50–$85/hr depending on role, shift length, and team size. Quotes are fast — often within minutes once details are confirmed.

Yes. We are a woman-owned talent agency founded in 2005, an MPI member with a 5.0 Google rating, and we carry $1M per-occurrence / $2M aggregate general liability insurance, with a certificate of insurance available on request. Every staff member is interviewed and briefed before the show, and our talent works through show close each day — never an early walk-off.

Smart Quote

Get a quote for NRF Retail's Big Show

We have NRF Retail's Big Show 2027 on file — venue, dates and roles are pre-filled, so you just pick your team and send. Your account executive replies fast with pricing and hand-picked talent.

Get a quote for NRF Retail's Big Show →
Or call (888) 702-7986 · talent $50–$85/hr
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NRF Retail's Big Show is the retail industry's flagship event, hosted by the National Retail Federation each January at the Jacob K.

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