Vetted, trained trade show models and brand ambassadors - booked and fully managed for you in 25+ cities nationwide.
Looking for modeling or brand ambassador work? Apply to Join TSM →
“I started working events in 1998, and I kept noticing the same thing. A brand would spend a fortune on a booth, then staff it with people who could not start a conversation. That is the gap we built TSM Agency to close in 2005. We put trained people who know how to engage a crowd in front of your audience, and after 2,000 plus events I can tell you that is what exhibitors remember.” Caryn Hanna, Owner of TSM Agency
A woman-owned talent agency co-founded by Caryn Hanna, a former professional model.
More than 20 years of trade show and event staffing experience.
More than 2,000 trade shows, conventions, and promotional events staffed across the United States.
Over 2,000 experienced trade show models, brand ambassadors, and promotional staff across 25+ U.S. cities.
Rated 5.0 stars on Google Reviews based on verified client feedback.
A member of Meeting Professionals International (MPI), the largest global community of meeting and event professionals.
Fully insured with $1M per occurrence and $2M aggregate general liability. Certificates of insurance available on request.
Local recruitment across 25+ U.S. city markets. Confirm talent availability, relevant venue experience and any travel charges for your booking.
From the moment attendees walk up to the second they leave with your brand in mind - our talent turns a busy floor into qualified pipeline.
Full booth teams - demonstrators, lead-retrieval specialists, greeters, hosts and bilingual talent - scoped to your booth and run on-site by one dedicated account executive.
Learn more →Polished, brand-trained talent who draw a crowd and pre-qualify every lead at your booth.
Learn more →High-energy talent for sampling, activations, launches and tours - campaigns that get people talking.
Learn more →On-message talent, trained deeply on your brand, who represent it consistently across multi-day shows, press and activations.
Learn more →Local rosters in the convention cities that matter, and trained booth talent at the shows you exhibit. See all markets or browse every show.
You're paying their salary that week either way. Add up everything else and booking TSM is usually the cheaper way to staff a booth - and the better one.
Airfare, airport transfers, hotels and per diem - for every person you send.
A full week of their loaded salary, which you're paying whether they're working the booth or at their desk.
The work they're not getting done back home while they're on the floor.
The hours someone burns booking travel, building the schedule, and managing the team on-site.
And they still aren't event pros - qualifying booth traffic isn't their day job.
A day rate - and because talent is local in 25+ U.S. cities, often no travel at all.
Vetted professionals who staff booths for a living, briefed on your brand before the doors open.
One dedicated account executive scopes the team and runs it on-site.
Your core team stays at their desks doing the work only they can do.
Coverage from open through show close - never an early walk-off.
Bring your people skills to trade shows, promotions, and brand activations. Apply for opportunities as a trade show model, promotional model, or brand ambassador in your market.
Apply as a Model →TSM combines research tools with an account executive who coordinates your booking. Share your event requirements, review the proposed talent and confirm the briefing, schedule and responsibilities before the assignment.
Use the quote form to share your event, venue, dates and staffing needs. Where event details are prefilled or researched, review them against your current instructions. Your account executive uses the confirmed scope to prepare the booking estimate.
Your account executive presents talent for the roles you need. Review profiles, relevant experience and availability, and discuss any language, presentation or product requirements before selecting your team.
Our published talent code of conduct sets expectations for professionalism, punctuality, attire and accurate brand representation. Add the assignment-specific instructions and materials your team needs for the booking.
The company brief organizes your brand, products, talking points and audience for the assignment. Published briefs can be shared with booked talent through the portal. Confirm the approved material and preparation requirements with your account executive.
Review the talking points, product information, dress code and goals with your account executive. Identify which questions staff may answer and which should go to your product or account specialists.
Keep reporting details and contacts current as the event approaches. Confirm the communication plan for your booking, and notify your account executive promptly if a schedule, location or staffing need changes.
Share feedback on the talent, briefing and coordination with your account executive. Describe what worked and what should change so those details can inform planning for your next assignment.
Compile, quote, curate, brief, remind, perform, review - a booking process built around clear responsibilities and communication.
A note from our owner Caryn Hanna
