TSM Agency ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit tsmagency.com (the "Website"), use our services, or interact with us in any way. This policy applies to all visitors, users, clients, talent, applicants, and anyone who accesses our Website or services.
By using the Website or our services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use. We may update this Policy periodically, and any changes will be reflected on this page with an updated date. Continued use after changes constitutes acceptance.
01Information We Collect
We collect information to operate and improve our event staffing services, including trade show, promotional, convention, and event staffing.
Personal Information - Provided by You
When you request a quote, book services, join our talent roster, contact us, or sign up for communications, you may provide:
- Name
- Email address
- Phone number
- Mailing address
- Payment or billing details
- Resume or work history
- Photos, headshots, videos
- Experience, skills, or other background information
For Talent Applicants
Additional details such as age (18+), height, measurements, languages, skills, certifications, availability, work preferences, and other information used to evaluate and match you with opportunities.
Automatically Collected
- Device information (IP address, browser type, device identifiers)
- Usage data (pages visited, actions taken, time spent)
- Approximate location based on IP
- Data collected through cookies or similar technologies
Non-Personal Information
Aggregated or anonymized information such as traffic statistics, which does not identify individuals. We do not knowingly collect data from children under 13 (see Section 7).
02How We Use Your Information
We use the information we collect for legitimate business purposes, including:
- Providing and managing staffing services
- Matching clients with qualified talent
- Processing applications, bookings, and payments
- Communicating with you regarding inquiries, opportunities, bookings, or updates
- Improving our Website, performance, and user experience
- Marketing communications such as emails or SMS (opt-out available anytime)
- Ensuring security, fraud prevention, and legal compliance
- Conducting analytics, internal operations, and business planning
For talent, we use your profile information to recommend you for jobs and to share relevant details with clients when considering you for their events.
05Data Security
We use reasonable administrative, technical, and physical safeguards including encryption, access controls, and firewalls. However, no system is completely secure. If you suspect unauthorized activity, email support@tsmagency.com.
Data is stored on secure servers in the United States. We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.
06Your Rights and Choices
Access / Update / Delete
Request access, correction, or deletion of your information by contacting support@tsmagency.com.
Opt-Out
Unsubscribe from marketing emails/SMS using provided links or by contacting us. Transactional communications will still be sent.
Do Not Track
We do not respond to DNT signals at this time.
California Residents (CCPA/CPRA)
You may request to know, delete, or correct your personal information, and opt out of "sharing" for targeted advertising. We do not sell personal data. Requests: support@tsmagency.com.
Other Jurisdictions (e.g., GDPR)
You may have additional rights such as restricting processing or requesting data portability. Contact us for assistance. We respond to verifiable requests within legally required timeframes.
07Children's Privacy
Our services are not intended for children under 13 (or 16 in certain regions). We do not knowingly collect information from children. If we learn that information has been collected from a child, we will delete it promptly. Parents may contact us for assistance.
08International Transfers
Information may be processed in the United States. If you access the Website from outside the U.S., you consent to the transfer and processing of your data under U.S. privacy laws.
09Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those websites. Review their policies before providing information.
10Contact Us
For questions or privacy-related requests:
Phone: (888) 702-7986
Address: 9205 W Russell Rd, #3240-002, Las Vegas, NV 89148