Woman-owned · Since 2005

Meet the founders of TSM Agency.

TSM Agency is a woman-owned trade show and event staffing agency founded in 2005 and headquartered in Las Vegas, Nevada. Caryn and Christopher Hanna bring professional modeling and marketing experience to the business. Our services include trade show models, brand ambassadors, spokesmodels, and event staff, with local recruitment across 25+ U.S. markets. Your account executive coordinates talent selection, briefing, scheduling, and booking details.

20+
Years in business
2,000+
Events staffed
25+
U.S. city markets
5.0★
Google rating

Caryn and Christopher Hanna co-founded TSM Agency in 2005. Caryn brings firsthand professional modeling experience to her work with clients and talent. Meet our leadership

Our mission

Our aim is to connect brands with people who can represent them on the event floor: welcoming attendees, communicating the message, and supporting the work of the exhibitor team.

What we stand for

Professionalism, reliability, inclusivity, and respect for clients and talent. As a woman-owned agency built by former models, we value clear expectations, preparation, and opportunities for the people who represent your brand.

Our story

Modeling experience. A national staffing business.

Caryn began working promotional events as a model in 1998. Her experience on the event floor informs her work with clients and the talent who represent them. Christopher brings a background in professional modeling, marketing, and business operations.

They co-founded TSM Agency in 2005. The agency has since staffed more than 2,000 trade shows, conventions, and promotional events. Our work brings together talent recruitment, client communication, and the preparation needed for an event assignment.

Today, TSM operates from its Las Vegas headquarters with a remote team and a national talent network. We coordinate staffing around your event location, requested roles, and schedule. Confirm local availability, travel arrangements, and any on-site management requirements with your account executive.

Caryn and Christopher Hanna, TSM Agency owners
Caryn & Christopher Hanna, co-founders of TSM Agency.
The difference

What sets us apart

Professionalism

Professional conduct, punctuality, attire, and brand representation are covered in our talent standards. Review relevant experience and role requirements when selecting your team.

Account Coordination

Your account executive coordinates recruitment, briefing, scheduling, and booking details. Confirm whether your event needs a separate on-site team lead or coordinator.

Talent Selection

Review talent profiles, relevant experience, and any language or presentation requirements with your account executive before confirming the team.

Empowerment

Founded by former models, we value respectful working relationships, clear briefs, and opportunities for talent to develop their event experience.

Read our talent code of conduct →

Leadership

Meet the team

Caryn and Christopher Hanna lead TSM Agency. Their backgrounds connect professional modeling with client service, marketing, and staffing operations. Learn more about each founder and their role in the business.

Caryn Hanna

Caryn Hanna

Co-Founder & Owner

Caryn is a former professional model and the co-founder and owner of TSM Agency. She oversees national accounts, client relationships, and talent recruitment. Her work combines experience on the event floor with the planning and communication involved in staffing an assignment.

Christopher J. Hanna

Christopher J. Hanna

Co-Founder & President

Christopher is the co-founder and president of TSM Agency, leading national operations and client development. A former model, he also founded Atomic Design in 1996. His background in marketing, branding, and staffing strategy supports the agency’s business operations.

Services

What we do

Trade Show Models & Spokesmodels

Welcome attendees, support product presentations, and help with booth conversations and lead capture within the agreed role.

Promotional Models & Brand Ambassadors

Represent brands at launches, festivals, retail activations, and campaigns, with duties and messaging defined in the brief.

Event & Office Staffing Requests

Discuss event assistant and registration roles. For office or temp-to-hire requests, confirm the role, duration, hiring arrangement, and availability with us.

Nationwide Coverage

Local recruitment across 25+ U.S. markets, including Las Vegas, Chicago, Los Angeles, New York, and Atlanta. For Canadian events, contact us to confirm coverage and logistics.

Why brands choose us

What clients say about working with TSM

The excerpts below describe individual client experiences. For your event, review our event staffing services and agree on the roles, briefing, schedule, and communication plan. Our event staffing FAQs explain scope, timing, travel costs, and what happens before show day.

P
Patty Collins
Client testimonial excerpt
“Simply stated, the TSM Agency is the best model staffing agency we have ever worked with. Our account executive, Caryn, was prompt and professional.”
M
Mason Painter
Client testimonial excerpt
“Professional models were far better at generating leads for us”
E
Evelyn Vang
Client testimonial excerpt
“We have never received so many leads as we did this year at the World of Concrete Show. Our models were great and performed above and beyond our expectations.”
Why brands trust us

Why brands trust TSM Agency

Woman-Owned

A woman-owned talent agency co-founded by Caryn Hanna, a former professional model.

Founded 2005

More than 20 years of trade show and event staffing experience.

2,000+

Events Staffed

More than 2,000 trade shows, conventions, and promotional events staffed across the United States.

2,000+

Talent Network

Over 2,000 experienced trade show models, brand ambassadors, and promotional staff across 25+ U.S. cities.

5.0

Rated on Google

Rated 5.0 stars on Google Reviews based on verified client feedback.

MPI Member

A member of Meeting Professionals International (MPI), the largest global community of meeting and event professionals.

$1 Million Insurance Coverage

Fully insured with $1M per occurrence and $2M aggregate general liability. Certificates of insurance available on request.

25+

City Markets

Local recruitment across 25+ U.S. city markets. Confirm talent availability, relevant venue experience and any travel charges for your booking.

Get in touch

Let's talk staffing

Tell us where your event takes place, what the team needs to do, and the dates you have in mind. Your account executive can discuss the staffing scope and next steps.

Request staffing → Contact us
Address
9205 W Russell Rd, #3240-002, Las Vegas, NV 89148
Phone
(888) 702-7986
Email
hello@tsmagency.com
Event planning
Include your city, event dates, and requested staffing roles.
Caryn Hanna, Owner of TSM Agency
Caryn Hanna
Owner
A note from our owner

Tell us about your event.

Start with the event location, dates, and roles you need. Review talent availability, preparation, and booking details with your account executive.

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