Hire promotional models, product demonstrators and sampling staff for your activation. Review talent profiles, product preparation, duties and availability with a TSM account executive.
Book promotional models for hire around the interaction you want: a product sample, a demonstration, a sign-up, or a conversation at your activation. Discuss the responsibilities, recommended talent, approved product brief and booking details with your agency contact.
Review recommended promotional models, photos, experience, and market fit before your team is confirmed.
Provide product notes, talking points, attire, call times, sampling flow, lead-capture instructions and event rules. Confirm how the selected team will prepare.
Ask about local talent in 25+ U.S. markets. Confirm availability and any travel charges for each stop before approving your estimate.
Book promotional talent for sampling, brand activations, trade shows, retail demos, product launches, nightlife promotions, and street teams.
Build the interaction around an approved demonstration, the questions your staff may answer and the next step you want to offer. Confirm materials, sample limits and preparation with your account executive.
Choose the measures before the activation: completed demos, samples distributed, approved opt-ins or customer questions. Define each measure and provide the recording process so the report answers your campaign questions.
One demonstrator in a single store or a full street team on a national tour - your account executive scopes and staffs it, with one point of contact across every city.
Engaging, on-brand talent for launches, activations, and retail events who make your product approachable.
Support product demonstrations at trade shows and retail activations. Confirm relevant experience, site requirements and the approved demonstration.
Distribute product, capture reactions, and drive trial at stores, festivals, and street-level activations.
Coordinated crews that build hand-to-hand awareness, drive foot traffic, and create social moments in-market.
Polished, rehearsed brand representatives for launches, press moments, and on-camera delivery.
Representatives for retail and field assignments, with product information and reporting duties defined in your brief.
Define the demonstration, conversation and reporting duties for your assignment.
Start conversations and create an approachable, on-brand presence.
Put product in people's hands, run demos, and drive trial.
Explain benefits and answer real questions from your brief.
Collect opt-ins, emails, and feedback by tablet or form.
Generate photo-ready, shareable social moments.
Feedback and insight on how consumers react.
In a 2010 article, McKinsey estimated that direct product or service experiences accounted for 50–80% of word-of-mouth activity within a product category. That includes positive and negative experiences; it is not a sampling conversion rate or a forecast for your campaign.
Source: McKinsey Quarterly, April 2010Give consumers a place to try your product and ask questions. Assign staff to the demonstration, sample handoff and approved next step, with product specialists available for questions outside the brief.
Agree on the measures before the activation: demos completed, samples distributed, approved opt-ins and customer feedback.
In-store demonstrations and sampling with the product, location rules and shopper interaction defined.
Product sampling and tastings with approved information, sample limits and site requirements.
Promotional models and spokesmodels who make a debut feel like an event.
Sampling crews and street teams who own a footprint - in one market or every market on the route.
The company brief organizes your products, approved talking points and intended audience. Published briefs can be shared with booked talent through the portal. Review the material with your account executive and confirm the preparation, demonstration practice and specialist handoffs your assignment requires.
History, positioning, and the product detail talent needs to answer with confidence.
Approved messages and answers, with clear handoffs for questions outside the brief.
Event context, intended audience and the questions you want staff to ask.
From first inquiry to wrap, you have one accountable team. Here's how it goes.
Promotional talent works alongside the rest of your activation. Related: event staffing, trade show models, brand ambassadors, and booth hostess and trade show greeter staffing. Need a presenter? See our product presentation talent. Explore the markets we serve.
"We flew a couple of employees to work the show and… we will never do that again. Professional models were far better at generating leads for us… well prepared, dressed professionally, kept up an amazing energy during every day of the show."Mason Painter · Client
A great promotional model does real work on the floor: drawing in potential customers, interacting with attendees, handing out samples, answering questions, and providing customer feedback your team can use after the show. They carry your brand messaging with the charisma to make people stop - whether the program is a trade show, a product launch, a fashion show, a red-carpet activation or a multi-city marketing campaign.
For your assignment, define the approved messages, preparation and audience interaction. Confirm which questions staff may answer, how they should record feedback and who handles product questions outside the brief.
A woman-owned talent agency co-founded by Caryn Hanna, a former professional model.
More than 20 years of trade show and event staffing experience.
More than 2,000 trade shows, conventions, and promotional events staffed across the United States.
Over 2,000 experienced trade show models, brand ambassadors, and promotional staff across 25+ U.S. cities.
Rated 5.0 stars on Google Reviews based on verified client feedback.
A member of Meeting Professionals International (MPI), the largest global community of meeting and event professionals.
Fully insured with $1M per occurrence and $2M aggregate general liability. Certificates of insurance available on request.
Local recruitment across 25+ U.S. city markets. Confirm talent availability, relevant venue experience and any travel charges for your booking.
TSM combines research tools with an account executive who coordinates your booking. Share your event requirements, review the proposed talent and confirm the briefing, schedule and responsibilities before the assignment.
Use the quote form to share your event, venue, dates and staffing needs. Where event details are prefilled or researched, review them against your current instructions. Your account executive uses the confirmed scope to prepare the booking estimate.
Your account executive presents talent for the roles you need. Review profiles, relevant experience and availability, and discuss any language, presentation or product requirements before selecting your team.
Our published talent code of conduct sets expectations for professionalism, punctuality, attire and accurate brand representation. Add the assignment-specific instructions and materials your team needs for the booking.
The company brief organizes your brand, products, talking points and audience for the assignment. Published briefs can be shared with booked talent through the portal. Confirm the approved material and preparation requirements with your account executive.
Review the talking points, product information, dress code and goals with your account executive. Identify which questions staff may answer and which should go to your product or account specialists.
Keep reporting details and contacts current as the event approaches. Confirm the communication plan for your booking, and notify your account executive promptly if a schedule, location or staffing need changes.
Share feedback on the talent, briefing and coordination with your account executive. Describe what worked and what should change so those details can inform planning for your next assignment.
Compile, quote, curate, brief, remind, perform, review - a booking process built around clear responsibilities and communication.
Review the roles, paid hours, preparation and travel each option requires. Use your own costs and the proposed staffing estimate to decide which work your team should cover.
Travel, accommodation and meal costs that apply to the employees attending.
Paid time for preparation, travel and the event. Separate existing salary costs from additional event expenses.
Responsibilities that need coverage while those employees are away.
Time to arrange travel, prepare the briefing, schedule coverage and coordinate on site.
The product expertise your employees bring and the guest-facing duties they will handle.
The quoted rates, paid shifts, booking minimums and any travel charges for the selected talent.
The proposed talent profiles, relevant experience and preparation required for the assignment.
A dedicated account executive coordinates the booking. Confirm whether an on-site team lead is included.
The duties booked talent will cover and the product or account specialists your own team will provide.
Agreed arrival and end times, break coverage, reporting contacts and a plan for any staffing changes.
Plan enough time for the demonstration, questions, sample handoff and recording process. Confirm shifts and breaks, and give staff a contact for product questions or changes during the activation.
Meet Caryn Hanna, Owner of TSM Agency
Set out the product benefits, demonstration sequence, sample limits, and answers staff may give. Identify who handles technical questions, product concerns, and requests outside the brief.
Choose the measures that matter to your campaign: completed demos, samples distributed, opt-ins, or customer feedback. Supply the approved data-capture process and permissions before staff collect information.
